01
Lead aggregators are getting more expensive and less effective
You are paying more per lead while conversion rates drop. The math stopped working years ago, but the alternatives have not been clear.
AI Consulting & Implementation for in-home senior care
We Find the Blind Spots
Costing You Customers.
Then We Fix Them.
The Blind Spot Protocol is a structured operational review built for in-home senior care agencies, where a missed call or a slow response is a lost client. We find where you're losing them, starting with an AI receptionist for home care agencies that never misses a call. Then we build the AI systems that close the gap.
A short call, no pitch. Just a straight answer on whether it's a fit.
Get our senior-care insights in Google Search and AI Overviews
The Problem
The Old Playbook Is Broken
02
AI search is replacing traditional SEO. Most businesses are invisible.
ChatGPT, Perplexity, and Google AI Overviews are answering questions directly. If your business is not optimized for AI discovery, you do not exist to a growing share of your market.
03
Missed calls and slow follow-up cost you clients every single day
An unanswered call is a lead that goes to your competitor, and so is a digital lead that sits for hours before anyone reaches out. Speed to lead is not a nice-to-have. It is the game. Our VoiceAI receptionist answers every call, and our AI lead qualification Employee texts a new digital lead within 60 seconds to engage and qualify them.
Three categories of operational blind spot. The Blind Spot Protocol is built to catch every one.
How We Work
Consulting First. AI Employees Built Second.
Free Intro Call
Start With a Conversation
A short, no-pitch call to see if we're a fit. You tell us how your operation handles inbound opportunities today. We tell you honestly whether it's worth going deeper. No diagnosis on this call, and no obligation.
Book a Free Intro Call
Systems & Operations Consult
The Blind Spot Protocol
If it's a fit, the next step is a Systems & Operations Consult: a structured review of how your business handles every inbound opportunity, built on our Blind Spot Protocol. It examines lead response, call handling, follow-up, AI search visibility, and compliance tracking. You walk away with a clear picture of where you're losing customers operationally, and a proposal to close the gaps.
Implementation
AI Employees, Built to Close What We Find
The consult tells us what to build. Then we build it. AI Employees are custom systems deployed inside your operation, trained on your business. The categories below are examples of what implementation looks like, not a menu to pick from.
Lead Conversion AI Employee
Engages and qualifies inbound leads via SMS & iMessage, plus reactivates lost leads from your CRM automatically.
Website AI Employee
An always-on chat agent embedded on your site. Answers questions, captures leads, books appointments.
VoiceAI Agent
Answers calls 24/7, handles intake and qualification, and routes to your staff with full context.
Reputation Management AI Employee
Texting platform that automatically reaches out to your customers for reviews and feedback.
Applicant Screening AI Employee
Automates applicant pre-screening via text. Qualifies candidates before they ever reach your team.
Custom AI Employees & Integrations
Built-to-spec automation for your unique workflows. We design and build around your operations.
GEO & AI Visibility
One of the Blind Spots We Check
ChatGPT, Perplexity, and Google's AI Overviews are replacing traditional search. If your business is not optimized for AI discovery, you are already invisible to a growing share of your market. AI search visibility is one of the categories the Blind Spot Protocol reviews, alongside missed calls, slow response, and manual compliance tracking. When the consult finds a gap here, we fix it: technical GEO work, content optimization, brand mention building, and ongoing monitoring.
Learn more about GEO & AI Visibility → Process
How It Works
1
Free Intro Call
A quick fit check. We talk through how your operation runs and whether there's a real problem worth solving. No diagnosis yet, and no pitch.
- Short and low-commitment
- Zero obligation
- A clear next step either way
2
Systems & Operations Consult
The real diagnosis. Using the Blind Spot Protocol, we review how your business handles every inbound opportunity and pinpoint where customers are slipping through.
- Structured operational review
- Built on the Blind Spot Protocol
- A clear picture of what you're losing
3
Custom Proposal
After the consult, not during it, you get a scoped plan priced to what we actually found. Neither call is a hard sell. The proposal comes later, in writing.
- Delivered after the consult
- Scoped to your specific findings
- Priced individually, no packages
4
Build & Deploy
We build the systems that close the gaps: AI Employees, VoiceAI reception, GEO fixes. Then we keep tuning them as your operation runs.
- White-glove setup and configuration
- Trained on your specific business
- Ongoing tuning and reporting
Our Mission
The Empathy Project
At Acrion, empathy isn't a feature - it's our foundation. The Empathy Project represents our commitment to give back, dedicating 1% of all earnings to programs that support the patients, clients, and caregivers at the heart of the communities we serve.
Every tool we build is designed to do more than automate - it's designed to bridge connection, reduce burden, and help the businesses that care for people do it better, at scale.
Because behind every lead, every call, and every search result - there's a person. And that's where our mission begins.
Who We Serve
Built for In-Home Senior Care. Nothing Else.
We work exclusively with non-medical, in-home senior care agencies. Every AI Employee we deploy is trained on home care workflows, home care terminology, and home care compliance.
Home Care & Senior Care
From Visiting Angels to Right at Home, senior care agencies face the same challenge: high lead volume, slow follow-up, and caregiver shortage. Acrion AI Employees handle the frontline so your team focuses on care.
- Lead reactivation campaigns that re-engage cold contacts at 50-65% response rates (based on home care client campaigns, 2024-2025)
- Real home care results: 9-17% lead-to-callback rate and 25-40% of those callbacks convert to clients -- from a single AI Employee running in the background (aggregated across Right at Home franchise deployments)
- After-hours coverage so no inquiry goes unanswered
- Family intake call handling with 24/7 VoiceAI coverage
- Caregiver recruitment pre-screening via automated text conversations, paired with the operational fixes that reduce caregiver turnover
Senior care is a speed-to-lead business. Families reaching out are often in crisis. Every hour of delay is a client lost to a competitor who picked up the phone. Acrion AI Employees respond in under 60 seconds, qualify the inquiry, and route to your team with full context. HIPAA compliant from day one.
Engagements
Scoped to What We Find. Not a Package.
Every business's blind spots are different, so every proposal is different too. We start with a free intro call to see if it's a fit. If it is, we'll walk you through next steps, including a deeper Systems & Operations Consult. From there, you get a proposal scoped and priced to what we actually found. No off-the-shelf tiers. Nothing to buy off a menu.
Client Reviews
Google Review
Responses are going out almost instantly, and we've seen a clear improvement in response rates and overall conversion. It's taken a lot of pressure off our team and helped us stay on top of every opportunity without adding more workload.
Heather Raines
Director of Digital Operations, Visiting Angels, Fredericksburg, VA
The lead engagement helps us stay on top of leads that we may have already forgotten about, keeping them warm until they're ready to move forward with services. The answering service gives us a very clear picture of what the call was regarding before we call back.
Max Lorissaint
VP of Operations, Right at Home Eastern Hillsborough County, FL
About
Who We Are
Acrion.ai was founded by Jacob Johnson to solve a problem he saw firsthand: home care agencies losing clients not because of bad care, but because of slow follow-up, missed calls, and invisibility in AI-powered search.
Every AI Employee we deploy is built specifically for the client's business, trained on their terminology, their workflows, and their compliance requirements. We are not a software platform selling seats. We are a consulting and implementation firm that diagnoses first and builds second, for businesses where trust, speed, and compliance are non-negotiable.
We serve one vertical: non-medical, in-home senior care. We work with franchise networks including Right at Home and Visiting Angels locations across the country, and with independent home care agencies who compete against them.
Get in touch:
- Book a free intro call: cal.com/jacob-johnson-acrion.ai/30min
- Email: jacob@acrion.ai
FAQ
Frequently Asked Questions
A short conversation about how your operation handles inbound opportunities today: calls, leads, follow-up, hiring. No pitch and no diagnosis. If there's a fit, we explain the next step, a Systems & Operations Consult, and you decide from there. If there isn't, we tell you straight and point you in a better direction.
The intro call is free. The Systems & Operations Consult is a paid engagement, and we walk you through exactly what it involves and costs on the intro call, before you commit to anything. Implementation work is scoped and priced individually in your proposal. Nothing is ever a surprise.
Software hands you a tool and leaves the diagnosis to you. We work in the opposite order: the Systems & Operations Consult finds where your operation is actually losing customers, then we build and manage the specific systems that close those gaps. Your problem gets found, fixed, and maintained.
We serve non-medical, in-home senior care exclusively: home care agencies and franchise networks including Right at Home, Visiting Angels, and Senior Helpers locations. Our AI Employees are trained on home care terminology, home care workflows, and home care compliance requirements.
Text-based AI Employees require a minimum of 15 days due to carrier registration of local phone numbers. VoiceAI Agents and Website AI Employees typically take 7-10 days. GEO and AI visibility fixes usually begin within days of kickoff. We handle the heavy lifting; your team's time investment is minimal.
Yes. All AI Employees and data handling processes are built with HIPAA compliance as a baseline requirement. Our infrastructure meets healthcare-grade security standards, so every client, regardless of industry, benefits from the same level of data protection. BAAs are available for all healthcare clients upon request.
Lead Conversion AI Employee engages leads and reactivates cold contacts over SMS or iMessage. VoiceAI Agent answers every inbound call, qualifies the caller, and routes it. Website AI Employee converts site visitors into booked appointments 24/7. They work independently or together; most clients start with one channel and expand.
GEO, or Generative Engine Optimization, is how your business shows up when customers ask ChatGPT, Perplexity, or Google AI Overviews for a recommendation instead of scrolling search results. That shift is already underway. We break down how it works, and how we measure it, on our GEO page.
Not at all. We handle all of the technical setup, configuration, and ongoing management. You will have visibility into what your AI Employees are doing through a dashboard, but you do not need to touch any code or manage any technology. That is the whole point.
No. The proposal prioritizes what we found, and most clients start with the single highest-impact fix, see results, and expand from there. There are no bundling requirements. The point of the consult is knowing which gap is costing you the most, so you fix that one first.
A custom AI Employee is a purpose-built automation designed around your specific workflows. This is for businesses whose consult surfaces processes that do not fit the common implementation patterns. Examples include custom intake flows, multi-step approval processes, or integrations with specific software you already use. We scope it, build it, and manage it.