HIPAA Compliance

Our Commitment

Acrion.ai builds AI Employees exclusively for healthcare and professional services businesses. All clients in the healthcare space -- including home care agencies and medical practices -- operate under HIPAA. We take that seriously.

Our platform is built from the ground up to handle Protected Health Information (PHI) responsibly. Every technical and operational decision is made with HIPAA compliance as a baseline requirement, not an afterthought.

Technical Safeguards

We implement the following controls to protect PHI at the system level:

• Encryption in transit using TLS 1.2+ for all data moving between systems
• Encryption at rest for stored PHI and conversation data
• Role-based access controls ensuring only authorized personnel access PHI
• Audit logging of all PHI access, modifications, and system events
• Automatic session timeouts and secure credential management
• Network segmentation and firewall controls on server infrastructure

Administrative Safeguards

Technical controls are only part of the picture. We also maintain:

• Written security policies governing PHI access and handling
• Staff training on HIPAA requirements and data handling procedures
• Incident response procedures for potential security events or breaches
• Regular review of access controls and security posture
• Documented risk assessment and risk management processes

Business Associate Agreements (BAAs)

Under HIPAA, any vendor handling PHI on behalf of a covered entity must sign a Business Associate Agreement. Acrion.ai executes BAAs with all healthcare clients before any PHI is processed or stored.

A BAA defines each party's responsibilities for PHI protection and establishes the legal framework for compliant data handling.

Questions

If you have specific questions about how Acrion.ai handles PHI in your environment, reach out directly: jacob@acrion.ai.