What is your after-hours gap actually costing you?
This calculator estimates the revenue a home care agency loses when after-hours calls, web forms, and chat messages go unanswered. Enter three numbers and see your own leak, across every channel.
What does this calculator measure?
An after-hours revenue leak is the client and revenue a home care agency loses when calls, web forms, and chat messages that arrive nights, weekends, or holidays go unanswered until the next business day. Acrion closes that gap with two AI Employees. When a digital lead comes in, AI Lead Qualification texts the family within 60 seconds to engage and qualify them. When the phone rings, AI Receptionist answers the call live, day or night. Use the calculator below to see what your agency is leaving on the table right now.
You're leaving $0 on the table every year.
How your after-hours response compares
Share of after-hours inquiries that reach a live response within 5 minutes.
Aggregated across Right at Home franchise deployments, 2024–2025.
Your three AI Employees could recover $0 of that, annually.
Based on a 65% lead reactivation rate across live home care deployments. VoiceAI answers the calls, Lead Engagement AI texts back web-form leads in under 60 seconds, and Website AI captures chat intent before visitors bounce: every channel, every hour, including Saturday at 11pm.
Want the full PDF audit for your franchise?
We'll send a customized 6-page breakdown: your leak math, territory benchmarks, and a 30-day recovery plan.
- Per-location leak estimate + source assumptions
- Benchmark vs. other operators in your brand
- Recommended AI Employee configuration
- Sample ROI over 90 / 180 / 365 days
The old playbook quietly fails every night at 6pm.
Forwarded calls nobody picks up. Web forms sitting in an inbox until Monday. A chat widget that says "we'll get back to you in 1–2 business days." By then, the family has already picked another provider.
Inbound calls going to voicemail
73% of after-hours callers are researching 3+ providers in the same session. The first live voice wins, and right now, it isn't yours.
Web form leads cooling for 12+ hours
Speed-to-lead under 5 minutes converts 8× higher than the 1-hour mark. Most franchises don't touch an overnight form until 9am the next day.
Paid leads bleeding into competitor pipelines
You're paying $140–$280 per lead on CareInHomes, Caring.com, and A Place for Mom. Half arrive after hours. Most convert to whoever texts back first.
Three AI Employees. One after-hours net that never misses.
We're not a generic chatbot. We deploy a trio of AI Employees trained on your franchise playbook: SOPs, intake forms, levels of care, and the exact close language your top closers use. Each one owns a single channel.
Answers every inbound call, live, 24/7.
Picks up in under two rings, introduces itself in your brand voice, qualifies intake, collects payer mix and care level, and books the consult on your team's calendar, holidays and 2am included.
- Inbound call overflow & full after-hours coverage
- Warm-transfer to on-call staff for urgent intakes
- CRM write-back with full call transcript
Texts back digital leads in under 60 seconds.
The moment a paid lead or web form hits your CRM, Lead Engagement AI opens an SMS conversation, qualifies, books the tour, and re-engages anyone who goes quiet: seven touches over 21 days, each one tuned to the family's last reply.
- Instant response to CareInHomes, Caring.com, A Place for Mom
- 50–65% reactivation on your last 18 months of dormant leads
- Hand-off to staff the moment a live conversation is needed
Your site's chat widget, trained on your brand.
Lives on every franchise website. Answers service-area, pricing, and care-level questions in your voice, captures visitor intent before they bounce, and pushes qualified families straight into intake: no form, no wait, no Monday morning queue.
- Always-on across every location's site
- Captures 3–5× more qualified intent than a contact form
- Hands off to VoiceAI or a live rep with full context
Responses are going out almost instantly, and we've seen a clear improvement in response rates and overall conversion. It's taken a lot of pressure off our team and helped us stay on top of every opportunity without adding more workload.
HIPAA-compliant infrastructure · BAA available
Every call, transcript, and intake field stays inside encrypted, BAA-covered systems. Your compliance officer gets a dedicated contact.
Franchise networks across the country
1,132 after-hours calls answered in one year
Right at Home Eastern Hillsborough County recovered roughly 92 staff hours with a VoiceAI receptionist and Lead Engagement AI Employee. Read the case study.
432 leads engaged at a 60% response rate
Visiting Angels Fredericksburg converted 16 staffed care cases from leads that used to sit untouched. Read the case study.
See your AI Workforce handle a live after-hours call, text, and chat.
30-minute demo. We'll ring a test line, fire a web-form lead, drop into your site chat, and show you the math on your own territory.